Privacy Policy

What is covered here

One question, answered in full: where does your information go once you send it. Three sources feed that — the enquiry form, direct correspondence, and the automatic log every web server keeps.

What arrives with an enquiry

A name, some way of replying, and whatever text you decide to write. That is the whole of it. A web form is an unsuitable vehicle for identity documents, account statements or card details, so we neither ask for them there nor want them there. Where documents eventually matter, they are collected in a way appropriate to their sensitivity.

What the server records by itself

Each request leaves a line in an access log: originating address, browser string, the resource requested, the time. Web hosting does not function otherwise. These entries serve operational purposes — availability, diagnosis, blocking abuse — and are rotated out after a short period.

Use and retention

Material sent with an enquiry answers that enquiry and does nothing else. It enters no marketing database, reaches no advertiser and is offered to no broker. Where a matter proceeds, correspondence is retained for as long as the engagement continues and thereafter for the period professional and accounting obligations set. Where nothing proceeds, it is removed once the reason for holding it has passed.

Parties that necessarily see it

An email provider carries the message, a client record system stores it, and a hosting company runs the machine that received it. Each acts on instruction and for no purpose of its own. Beyond that, disclosure follows only from legal compulsion — a statutory obligation or an order of a court.

Filtering before delivery

Every submission is scored for automated abuse before it reaches a person, on the content of the message and on signals surrounding its transmission. The alternative is unusable. The filter is imperfect and occasionally rejects a real enquiry, so silence beyond a few working days is worth a second attempt with different wording.

Cookies

There is no advertising network here and nothing profiles you. Browser storage, where used at all, exists so that a page behaves correctly.

What you may require of us

Access to what is held about you, correction of anything inaccurate, erasure, and withdrawal of consent to further contact. Requests go through the contact details on this site. Residents of some jurisdictions may additionally complain to a data protection authority, and that right is not affected by anything written here.

Security, and its boundary

Transport is encrypted; access to stored enquiries is restricted to those who need it. Neither fact makes email confidential, because email is not a confidential medium and never was. Calibrate what you send accordingly.

Amendment

This text is revised as circumstances require, and the date of the current revision appears with the page.